Back to search:Field Researcher / Singapore

We are hiring multiple on-site Sales Development Representatives (SDRs) based in Singapore to support the market launch of a new Point of Sales (POS) payments company, built in collaboration with a major international bank.

This is not a closing sales role. The mission is to perform structured, in-person market research with SMEs and retail stores across Singapore that accept card payments such as Visa and Mastercard, as well as digital wallets.

You will visit physical stores, map their current payment setup, understand what they pay in processing fees today, and invite them to join an early interest list for a new, bank-backed acquiring solution offering improved commercial terms.

Scope of Work

You will work in the field daily, visiting SMEs and retail merchants such as:

Food & Beverage outlets

Beauty salons and spas

Retail boutiques

Medical and dental clinics

Gyms and fitness studios

Electronics stores

Convenience stores

Your responsibilities include:

Visiting stores in person across assigned districts

Mapping each merchant's payment setup

Identifying current acquirer and terminal provider

Understanding what they pay in card processing fees (ranges acceptable)

Capturing data such as terminal rental, settlement time, and accepted payment methods

Presenting the upcoming bank-backed POS solution at a high level

Getting merchants to opt into an early interest / waitlist

Logging all data into our CRM system

Data Points You Will Collect

Examples include:

Acquirer (e.g. DBS, UOB, Stripe, Adyen)

Card brands accepted (Visa, Mastercard, Amex, UnionPay)

Wallets accepted (GrabPay, PayNow, Alipay, etc.)

Estimated MDR % ranges

Terminal rental fees

Settlement timelines

Monthly card volume bands

Contact details for follow-up

You are not required to obtain contracts or confidential documents. Fee ranges and estimates are sufficient for phase 1 of the project.

Ideal Candidate Profile

We are looking for candidates who are comfortable working in the field and speaking to business owners face to face. Strong fits include:

Field sales or canvassing experience

Telco, insurance, or merchant services background

Retail supervisors or store managers

Door-to-door sales reps

Polytechnic graduates entering sales

You must be comfortable entering stores cold and initiating conversations.

Language Requirements:

English required

Mandarin strongly preferred

Malay or Tamil is a plus

Engagement Structure

On-site role based in Singapore

Full-time or high-commitment contract preferred

Initial engagement: 1 to 3 months

Extension possible based on performance

Please include:

Your CV

Any field sales or canvassing experience

Languages spoken

Confirmation you are based in Singapore

Earliest start date

Shortlisted candidates will be invited for a video interview followed by onboarding and field training.

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